Home » Customer Portal » Districts, HOAs, and Cities we Service » City of Sunrise Beach Village

Local Office Phone Number

325-388-6438

DOCUMENTS

  • Water Quality Drinking Report
  • Service Agreement
  • Welcome Packet
  • Must have Valid ID
  • Must have Proof of ownership or Lease agreement

RATES

Residential Water Rates

Monthly Water Charge 5/8" or 3/4" meter = $57.00 (includes first 2,000 gallons)

Monthly Water Charge for 1" meter = $116.00 (includes first 2,000 gallons)

Plus

next 3,000 gallons  $3.75/1000 gallons
next 10,000 gallons $4.75/1000 gallons
next 10,000 gallons $6.90/1000 gallons
thereafter $7.95/1000 gallons

Garbage/Recycling Collection Rates

 $22.65/month

Additional Container Fee $7.49/month

Seasonal Fee ( suspended service) $17.00/month

Garbage Collection Admin Fee $1.50/month

 

 

FEES

Transfer Fee $50

Turn Off Fee $25.00

  • If your bill is paid after the due date on bill, you will be subject to a late fee.
  • If a payment is returned unpaid by your bank (for any reason), you will be subject to a returned item fee.
  • If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee.
  • If turned off for nonpayment, you will be subject to a reconnect fee and may be subject to an additional deposit
  • If a request is made for service to be temporarily disconnected (for any reason) you will be subject to a fee to resume service.

 

Contact Us

CUSTOMER SERVICE
(281) 579-4500

EMAIL: MUDCustomerService@Inframark.com

HOURS OF OPERATION (Closed for Major Holidays):
MON-FRI 8:00 AM – 5:00 PM (CST)

OR EMERGENCIES AND AFTER HOUR ASSISTANCEFOR EMERGENCIES AND AFTER-HOUR ASSISTANCE
(281) 398-8211, 1-800-990-0608
HOURS OF OPERATION: 24/7

Payment Options

Online: PayMyInframarkBill.com

QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)

In-Person: Checks, Money Order or Cashier’s Check ONLY

Phone: (281) 579-4500 (Select Option 1)

Mail-In:
Name of District
P O Box 4728 Dept 60___
Houston, TX 77210-4728

Check Free Payment Option  CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)

Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)

*Credit/Debit Card payments, convenience fee of 3% of payment amount

*Electronic Check, convenience fee of $1.00

*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service

Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 8:00 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the Northside of the building)

Austin Office
Please visit your district’s page for the nearest office location.

Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX  79928
Office Hours: 8:00 AM – 5:00 PM (MT)

North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX  75126
Office Hours: 8:00 AM – 5:00 PM (CST)             email: CSNTO@inframark.com

Horizon Office
14100 Horizon Blvd
Horizon City, TX  79928                                        Office Hours 8:00 AM -5:00 PM (MT)

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