Ellis County FWSD 1

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RATES

Residential Water

Monthly Base Rate $29.00
0-10,000 gallons $4.75 / 1000 gallons
10,001-20,000 gal $5.75 / 1000 gallons
20,001+ gallons $6.75 / 1000 gallons

Residential Sewer

0-10,000 gallons $78.00 flat rate
10,000 - 20,000 gallons $86.00 flat rate
Over 20,000 gallons $93.00 flat rate

 

FEES

  • Residential Deposit $100
  • Application Fee $15
  • Service Initiation Fee $35

 

  • If your bill is paid after the due date or bill you will be subject to a late fee.
  • If a check payment is returned unpaid by your bank (any reason) you will be subject to a returned item fee.
  • If turned off for nonpayment,  you will be subject to a reconnect fee and may be subject to an additional deposit.
  • If temporary disconnection is requested you will be subject to a fee to resume service.

 

Contact Us

CUSTOMER SERVICE
(281) 579-4500

EMAIL: MUDCustomerService@Inframark.com

HOURS OF OPERATION (Closed for Major Holidays):
MON-FRI 8:00 AM – 5:00 PM (CST)

OR EMERGENCIES AND AFTER HOUR ASSISTANCEFOR EMERGENCIES AND AFTER-HOUR ASSISTANCE
(281) 398-8211, 1-800-990-0608
HOURS OF OPERATION: 24/7

Payment Options

Online: PayMyInframarkBill.com

QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)

In-Person: Checks, Money Order or Cashier’s Check ONLY

Phone: (281) 579-4500 (Select Option 1)

Mail-In:
Address the envelope and form of payment to your MUD District
P.O. BOX 684000
Houston, TX 77268

Check Free Payment Option  CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)

Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)

*Credit/Debit Card payments, convenience fee of 3% of payment amount

*Electronic Check, convenience fee of $1.00

*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service

Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 8:00 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the Northside of the building)

Austin Office
Please visit your district’s page for the nearest office location.

Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX  79928
Office Hours: 8:00 AM – 5:00 PM (MT)

North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX  75126
Office Hours: 8:00 AM – 5:00 PM (CST)             email: CSNTO@inframark.com

Horizon Office
14100 Horizon Blvd
Horizon City, TX  79928                                        Office Hours 8:00 AM -5:00 PM (MT)

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