RESIDENTIAL WATER RATES
0-5,000 gallons | $26.00 per ESFC |
5,001-15,000 gallons | $1.25 /1000 gallons |
15,001-25,000 gallons | $2.00 /1000 gallons |
25,001+ gallons | $2.50 /1000 gallons |
RESIDENTIAL SEWER | $1.50 /1000 gallons |
NFBWA FEE | $4.90 /1000 gallons |
For more information on this fee, please visit the authority website: nfbwa.com
WCA
281-368-8397
Please contact your trash provider regarding containers and pick-up days.
New Account Fee $15.00 (builders or new construction)
Residential Deposit $75.00
Customer Request Turn Off $30.00
Transfer Fee $22.50
Confidentiality fee $16.00 (if choosing to opt out of keeping account confidential)
NOTICE OF REDUCED SERVICES DUE TO PANDEMIC
A reduction in WCA staff due a positive COVID-19 test is temporarily affecting recycle and bulk trash collection for your neighborhood. Your new schedule, until further notice, will be:
For questions, please call 281-368-8397 or email cshouston@wcamerica.com.
CUSTOMER SERVICE
(281) 579-4500
EMAIL: MUDCustomerService@Inframark.com
HOURS OF OPERATION (Closed for Major Holidays):
MON-FRI 8:00 AM – 5:00 PM (CST)
FOR EMERGENCIES AND AFTER-HOUR ASSISTANCE
(281) 398-8211, 1-800-990-0608
HOURS OF OPERATION: 24/7
Online: PayMyInframarkBill.com
QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)
In-Person: Checks, Money Order or Cashier’s Check ONLY
Phone: (281) 579-4500 (Select Option 1)
Mail-In:
Address the envelope and form of payment to your MUD District
P.O. BOX 684000
Houston, TX 77268
Check Free Payment Option CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)
Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)
*Credit/Debit Card payments, convenience fee of 3% of payment amount
*Electronic Check, convenience fee of $1.00
*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service
Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 8:00 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the Northside of the building)
Austin Office
Please visit your district’s page for the nearest office location.
Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX 79928
Office Hours: 8:00 AM – 5:00 PM (MT)
North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX 75126
Office Hours: 8:00 AM – 5:00 PM (CST) email: CSNTO@inframark.com
Horizon Office
14100 Horizon Blvd
Horizon City, TX 79928 Office Hours 8:00 AM -5:00 PM (MT)
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