RATES

RESIDENTIAL WATER RATES

0-5,000 gallons $15.50
5,001-20,000 gallons $0.50 /1000 gallons
20,001+ gallons $0.75 /1000 gallons

RESIDENTIAL SEWER

0-50,000 gallons $15.75
50,001+ gallons $0.25 /1000 gallons

WHCRWA FEES

0-5,000 gallons $0.00
5,001-10,000 gallons $0.7375 /1000 gallons
10,001-20,000 gallons $1.475 /1000 gallons
20,001-30,000 gallons $2.212 /1000 gallons
30,001+ gallons $2.95 /1000 gallons

For more information on this fee, please visit the authority website: whcrwa.com

GARBAGE

Best Trash LLC
(281) 313-2378
Please contact your trash provider regarding containers and pick-up days.

FEES

Residential Deposit $50

Turn On Fee $20

  • If your bill is paid after the due date on bill, you will be subject to a late fee.
  • If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee.
  • If a delinquent tag is issued you may be subject to a delinquent tag fee.
  • If turned off for nonpayment, you will be subject to a reconnect fee and may be subject to an additional deposit.
Contact Us

CUSTOMER SERVICE
(281) 579-4500

EMAIL: MUDCustomerService@Inframark.com

HOURS OF OPERATION:
MON-FRI 7:00 AM – 7:00 PM (CST)

ZENDESK LIVE CHAT HOURS:
MON-FRI 9:00 AM – 6:00 PM (CST)

For new service please call customer service or click on the customer portal on our website located at https://www.inframark.com/customers/start-service/.

FOR EMERGENCIES AND AFTER HOUR ASSISTANCE
(281) 398-8211
HOURS OF OPERATION: 24/7

Payment Options

Online: PayMyInframarkBill.com

QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)

In-Person: Checks, Money Order or Cashier’s Check ONLY

Phone: (281) 579-4500 (Select Option 1)

Mail-In:
Address the envelope and form of payment to your MUD District
P.O. BOX 684000
Houston, TX 77268

Check Free Payment Option  CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)

Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)

*Credit/Debit Card payments, convenience fee of 3% of payment amount

*Electronic Check, convenience fee of $1.00

*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service

Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 7:30 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the North side of the building)

Austin Office
14050 Summit Dr #103
Austin, TX 78728
Office Hours: 7:30 AM – 4:00 PM (CST

Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX  79928
Office Hours: 8:00 AM – 5:00 PM (MT)