Home » Customer Portal » Districts, HOAs, and Cities we Service » Harris-Fort Bend County MUD No. 1

RATES

RESIDENTIAL WATER RATES

0-5,000 gallons $15.00
5,001 - 10,000 gallons $2.00 /1000 gallons
10,001 - 20,000 gallons $2.50 /1000 gallons
20,001 - 30,000 gallons $3.00 /1000 gallons
30,001 - 40,000 gallons $3.50 /1000 gallons
40,001+ gallons $4.00 /1000 gallons
RESIDENTIAL SEWER $25.53 /Month
NFBWA FEE $4.46 /1000 gallons
   
FIRE PROTECTION FEE (FALCON POINT CUSTOMERS ONLY) $38.00 /Month

For more information on this fee, please visit the authority website: nfbwa.com

GARBAGE

WCA of Texas
(281) 368-8397
Please contact your trash provider regarding containers and pick-up days.

FEES

Application Fee $20

Owner Deposit $125 (with proof of ownership)

Confidentiality Notice Fee (if requested) $20

Tenant Deposit $250

  • If your bill is paid after the due date on bill, you will be subject to a late fee.
  • If a check payment (including alternative payment services) is returned unpaid by your bank you will be subject to a returned item fee. 
  • If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee.
  • If a delinquent tag is issued you may be subject to a delinquent tag fee.
  • If turned off for nonpayment, you will be subject to a reconnect fee and may be subject to an additional deposit.
  • If a request is made to temporarily disconnect service you will be subject to  a fee to resume service.

Attention COVID-19 Announcement 4-17-2020

April 17, 2020

At WCA, our highest priority continues to be the health and well-being of our customers and staff during this Coronavirus epidemic. Our drivers and crew members will be returning to full duty by the end of this week and WCA plans to resume service, business as usual, Monday, April 20, 2020.

How Will This Affect Your Service?

WCA residential service will resume to business as usual effective Monday, April 20, 2020.

Recycle Services
Effective Monday, April 20, 2020
WCA is resuming recycle service for the greater Houston area.

Back Door Services
Effective Monday, April 20, 2020
WCA is resuming backdoor service for the greater Houston area.

We have taken the recommended health and safety precautions in response to the Coronavirus epidemic and will continue to do so.  We will keep you informed of any future developments that affect your service.

We thank you for your partnership and for your patience while our crew members were in quarantine.  Please take care and be safe throughout the remainder of this Coronavirus epidemic.

Sincerely,

WCA/VF Waste Services Municipal Department

Please Note: 

  • If you have any questions please do not respond to this email, call or email customer service

Phone: 281-368-8397

Email:  CSHouston@wcamerica.com

Contact Us

CUSTOMER SERVICE
(281) 579-4500

EMAIL: MUDCustomerService@Inframark.com

HOURS OF OPERATION (Closed for Major Holidays):
MON-FRI 7:00 AM – 6:00 PM (CST)

The office is closed for lunch from 11:30 CST to 12:30 CST effective August 2, 2021.

 

OR EMERGENCIES AND AFTER HOUR ASSISTANCEFOR EMERGENCIES AND AFTER HOUR ASSISTANCE
(281) 398-8211, 1-800-990-0608
HOURS OF OPERATION: 24/7

Payment Options

Online: PayMyInframarkBill.com

QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)

In-Person: Checks, Money Order or Cashier’s Check ONLY

Phone: (281) 579-4500 (Select Option 1)

Mail-In:
Address the envelope and form of payment to your MUD District
P.O. BOX 684000
Houston, TX 77268

Check Free Payment Option  CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)

Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)

*Credit/Debit Card payments, convenience fee of 3% of payment amount

*Electronic Check, convenience fee of $1.00

*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service

Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 7:30 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the North side of the building)

Austin Office
14050 Summit Dr #103
Austin, TX 78728
Office Hours: 7:30 AM – 4:00 PM (CST

Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX  79928
Office Hours: 8:00 AM – 5:00 PM (MT)

North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX  75126
Office Hours: 8:00 AM – 5:00 PM (CST)             email: CSNTO@inframark.com

Horizon Office
14100 Horizon Blvd
Horizon City, TX  79928                                        Office Hours 8:00 AM -5:00 PM (MT)