FEES

Owner Deposit: $125

Tenant Deposit: $150

Turn on New Service: $75

  • If your bill is paid after the due date on bill, you will be subject to a late fee.
  • If a check payment (including e-payments) is returned by your bank unpaid (for any reason), you will be subject to a return item fee.
  • If service is turned off for non-payment, you will be subject to a reconnect fee.
  • If a request is made for service to be temporarily disconnected, you will be subject to a turn off fee and a fee to resume service.

RATES

RESIDENTIAL WATER RATES

0-3,000 gallons $18.00 minimum
3,001 - 10,000 gallons $5.50 / 1000 gallons
10,001 + gallons $8.50 / 1000 gallons

RESIDENTIAL SEWER

0 - 7,000 gallons $32.00 minimum
7,001 - 10,000 gallons $5.00 / 1000 gallons
10,001+ gallons $7.50 / 1000 gallons

GARBAGE

GARBAGE COMPANY

Pro Star Waste LLC

936-365-4210

customerservice5123@wcnx.org

 

Contact Us

CUSTOMER SERVICE
(281) 579-4500

EMAIL: MUDCustomerService@Inframark.com

HOURS OF OPERATION (Closed for Major Holidays):
MON-FRI 7:00 AM – 6:00 PM (CST)

The office is closed for lunch from 11:30 CST to 12:30 CST effective August 2, 2021.

 

OR EMERGENCIES AND AFTER HOUR ASSISTANCEFOR EMERGENCIES AND AFTER HOUR ASSISTANCE
(281) 398-8211, 1-800-990-0608
HOURS OF OPERATION: 24/7

Payment Options

Online: PayMyInframarkBill.com

QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)

In-Person: Checks, Money Order or Cashier’s Check ONLY

Phone: (281) 579-4500 (Select Option 1)

Mail-In:
Address the envelope and form of payment to your MUD District
P.O. BOX 684000
Houston, TX 77268

Check Free Payment Option  CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)

Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)

*Credit/Debit Card payments, convenience fee of 3% of payment amount

*Electronic Check, convenience fee of $1.00

*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service

Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 7:30 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the North side of the building)

Austin Office
14050 Summit Dr #103
Austin, TX 78728
Office Hours: 7:30 AM – 4:00 PM (CST

Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX  79928
Office Hours: 8:00 AM – 5:00 PM (MT)

North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX  75126
Office Hours: 8:00 AM – 5:00 PM (CST)             email: CSNTO@inframark.com

Horizon Office
14100 Horizon Blvd
Horizon City, TX  79928                                        Office Hours 8:00 AM -5:00 PM (MT)

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