Home » Customer Portal » Districts, HOAs, and Cities we Service » Southwest Harris County MUD No. 1

RATES

RESIDENTIAL WATER RATES

0-1,000 gallons $40.00
1,001-5,000 gallons $4.00 /1000 gallons
5,001+ gallons $4.50 /1000 gallons
RESIDENTIAL SEWER $46.00 /Month

GARBAGE

WCA of Texas
(281) 368-8397
Please contact your trash provider regarding containers and pick-up days.

FEES

Owner Deposit $75

Tenant Deposit $200

Transfer Fee $25

Turn Off Fee $15

  • If your bill is paid after the due date on bill, you will be subject to a late fee.
  • If a check payment is returned unpaid by your bank you will be subject to a returned check fee.
  • If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee.
  • If a delinquent tag is issued you may be subject to a delinquent tag fee.
  • If turned off for nonpayment, you will be subject to a reconnect fee and may be subject to an additional deposit.
  • If a request is made for service to be temporarily disconnected you will be subject to a turn off fee and a fee to resume service as needed .
  • Contact Us

    CUSTOMER SERVICE
    (281) 579-4500

    EMAIL: MUDCustomerService@Inframark.com

    HOURS OF OPERATION (Closed for Major Holidays):
    MON-FRI 7:00 AM – 6:00 PM (CST)

    The office is closed for lunch from 11:30 CST to 12:30 CST effective August 2, 2021.

     

    OR EMERGENCIES AND AFTER HOUR ASSISTANCEFOR EMERGENCIES AND AFTER HOUR ASSISTANCE
    (281) 398-8211, 1-800-990-0608
    HOURS OF OPERATION: 24/7

    Payment Options

    Online: PayMyInframarkBill.com

    QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)

    In-Person: Checks, Money Order or Cashier’s Check ONLY

    Phone: (281) 579-4500 (Select Option 1)

    Mail-In:
    Address the envelope and form of payment to your MUD District
    P.O. BOX 684000
    Houston, TX 77268

    Check Free Payment Option  CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)

    Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)

    *Credit/Debit Card payments, convenience fee of 3% of payment amount

    *Electronic Check, convenience fee of $1.00

    *There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service

    Payment Locations
    Katy Office
    2002 West Grand Parkway North
    Katy, TX 77449
    Office Hours: 7:30 AM – 5:00 PM (CST)
    (Payment lobby and payment drop box located on the North side of the building)

    Austin Office
    14050 Summit Dr #103
    Austin, TX 78728
    Office Hours: 7:30 AM – 4:00 PM (CST

    Paseo Del Este
    13034 Eastlake Blvd., Ste. D-E
    El Paso, TX  79928
    Office Hours: 8:00 AM – 5:00 PM (MT)

    North Texas Office
    9550 Helms Trail, Ste. 800
    Forney, TX  75126
    Office Hours: 8:00 AM – 5:00 PM (CST)             email: CSNTO@inframark.com

    Horizon Office
    14100 Horizon Blvd
    Horizon City, TX  79928                                        Office Hours 8:00 AM -5:00 PM (MT)