Home » Customer Portal » Districts, HOAs, and Cities we Service » Southwest Harris County MUD No. 1

RATES

RESIDENTIAL WATER RATES

0-1,000 gallons $40.00
1,001-5,000 gallons $4.00 /1000 gallons
5,001+ gallons $4.50 /1000 gallons
RESIDENTIAL SEWER $46.00 /Month

GARBAGE

WCA of Texas
(281) 368-8397
Please contact your trash provider regarding containers and pick-up days.

FEES

Owner Deposit $75

Tenant Deposit $200

Transfer Fee $25

Turn Off Fee $15

  • If your bill is paid after the due date on bill, you will be subject to a late fee.
  • If a check payment is returned unpaid by your bank you will be subject to a returned check fee.
  • If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee.
  • If a delinquent tag is issued you may be subject to a delinquent tag fee.
  • If turned off for nonpayment, you will be subject to a reconnect fee and may be subject to an additional deposit.
  • If a request is made for service to be temporarily disconnected you will be subject to a turn off fee and a fee to resume service as needed .
  • Contact Us

    CUSTOMER SERVICE
    (281) 579-4500

    EMAIL: MUDCustomerService@Inframark.com

    HOURS OF OPERATION (Closed for Major Holidays):
    MON-FRI 8:00 AM – 5:00 PM (CST)

    OR EMERGENCIES AND AFTER HOUR ASSISTANCEFOR EMERGENCIES AND AFTER-HOUR ASSISTANCE
    (281) 398-8211, 1-800-990-0608
    HOURS OF OPERATION: 24/7

    Payment Options

    Online: PayMyInframarkBill.com

    QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)

    In-Person: Checks, Money Order or Cashier’s Check ONLY

    Phone: (281) 579-4500 (Select Option 1)

    Mail-In:
    Address the envelope and form of payment to your MUD District
    P.O. BOX 684000
    Houston, TX 77268

    Check Free Payment Option  CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)

    Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)

    *Credit/Debit Card payments, convenience fee of 3% of payment amount

    *Electronic Check, convenience fee of $1.00

    *There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service

    Payment Locations
    Katy Office
    2002 West Grand Parkway North
    Katy, TX 77449
    Office Hours: 8:00 AM – 5:00 PM (CST)
    (Payment lobby and payment drop box located on the Northside of the building)

    Austin Office
    Please visit your district’s page for the nearest office location.

    Paseo Del Este
    13034 Eastlake Blvd., Ste. D-E
    El Paso, TX  79928
    Office Hours: 8:00 AM – 5:00 PM (MT)

    North Texas Office
    9550 Helms Trail, Ste. 800
    Forney, TX  75126
    Office Hours: 8:00 AM – 5:00 PM (CST)             email: CSNTO@inframark.com

    Horizon Office
    14100 Horizon Blvd
    Horizon City, TX  79928                                        Office Hours 8:00 AM -5:00 PM (MT)

    Due to a loss of pressure in the City of Houston caused by a power outage, the Texas Commission on Environmental Quality has required that the following MUDs, City of Hilshire Village Harris County MUD 182 Harris County MUD 372 Harris County MUD 420 be notified to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc) because your MUD receives water directly from the City of Houston. Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions). To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes. When it is no longer necessary to boil the water, you will be notified that the water is safe for drinking water or human consumption purposes. Once the boil water notice is no longer in effect a notice rescinding the boil water notice will be issued in a manner similar to this notice. For additional questions you can contact our Customer Care line at 281-579-4500.
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