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Customer First Newsletter – January 2020
January 2, 2020
Grease and Wipes: The Grease and Wipes: The “Bad Boys” of Plumbing


Customer First Newsletter – November 2019
January 2, 2020
Winter is Coming! Winter is Coming!


Customer First Newsletter – October 2019
October 1, 2019
An Introduction to Valve and Manhole Surveys and Air Scouring An Introduction to Valve and Manhole Surveys and Air Scouring


Customer First Newsletter – September 2019
September 1, 2019
Your Operator - A Day in the Life Your Operator – A Day in the Life


Customer First Newsletter – August 2019
August 1, 2019
Environmental Safety Environmental Safety


Customer First Newsletter – July 2019
July 1, 2019
Meter Reading Meter Reading


Customer First Newsletter – June 2019
June 1, 2019
Special Edition Special Edition


Customer First Newsletter – May 2019
May 1, 2019
Inspections Inspections


Customer First Newsletter – April 2019
April 1, 2019
Preventative Maintenance - Pumps and Motors Preventative Maintenance – Pumps and Motors


Customer First Newsletter – March 2019
March 1, 2019
AMR Water Meters - Types and Benefits AMR Water Meters – Types and Benefits


Customer First Newsletter – February 2019
February 1, 2019
Safety - Our First Priority Safety – Our First Priority


Customer First Newsletter – January 2019
January 1, 2019
Reusing a Precious Resource - Water Reusing a Precious Resource – Water


Customer First Newsletter – November 2018
November 26, 2018
Winterizing - What You Need to Know Winterizing – What You Need to Know

News
Due to a loss of pressure in the City of Houston caused by a power outage, the Texas Commission on Environmental Quality has required that the following MUDs, City of Hilshire Village Harris County MUD 182 Harris County MUD 372 Harris County MUD 420 be notified to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc) because your MUD receives water directly from the City of Houston. Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions). To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes. When it is no longer necessary to boil the water, you will be notified that the water is safe for drinking water or human consumption purposes. Once the boil water notice is no longer in effect a notice rescinding the boil water notice will be issued in a manner similar to this notice. For additional questions you can contact our Customer Care line at 281-579-4500.
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