Jan 20, 2021
District Management Services and Community Association Management Services join Inframark under the newly formed IMS-Mer...
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Inframark, as a full-service provider, offers outstanding customer service and billing services. We provide this service utilizing our in-house call center in Houston Texas. We also offer a custom-tailored approach to the communities where we have projects, based on their needs. We currently serve more than 325,000 customers with professional customer service and billing services.
For the safety of customers and employees to mitigate potential transmission of COVID-19, the Customer Payment and Reception lobbies have been closed.
If you need to drop a payment off at the office please utilize the payment drop box located outside of the payment lobby to drop off your check or money order payment. Payments dropped in the drop box between 7:30am and 5:00pm Monday – Friday will be credited the same day. Payments dropped after 5pm, Saturday and Sundays will be credited the next business day.
Please feel free to use our online payment portal at paymyinframarkbill.com or call 281-377-9010.
To report a payment or speak to a representative please call customer service at 281-579-4500 Monday – Friday 7am – 7pm.