Residents

Thank you for your interest in Inframark. This section is for residential water accounts located in Texas.

To register your account online or pay your bill, visit www.paymyinframarkbill.com

Contact us directly at the phone number or e-mail addresses below or complete the following form to get in touch with us. Our customer service representatives are available to respond quickly to your specific questions about billing, service requests and other inquiries.

General Customer Service Number: 281 579 4500

Customer/Billing Inquiries Email: MUDCustomerService@inframark.com

For general phone inquiries, please contact our Customer Service department Monday through Friday from 7:00 a.m. to 7:00 p. m., with the exception of holidays.

Our payment window hours are Monday through Friday from 7:30 a.m. to 5:00 p.m.

For after-hour emergencies, please contact our Dispatch team at 281-398-8211.