Residents

Thank you for your interest in Inframark. This section is for residential water accounts located in Texas.

To register your account online or pay your bill, visit www.paymyinframarkbill.com

Contact us directly at the phone number or e-mail addresses below or complete the following form to get in touch with us. Our customer service representatives are available to respond quickly to your specific questions about billing, service requests and other inquiries.

General Customer Service Number: 281 579 4500

Customer/Billing Inquiries Email: MUDCustomerService@inframark.com

For general phone inquiries, please contact our Customer Service department Monday through Friday from 7:00 a.m. to 7:00 p. m., with the exception of holidays.

Our payment window hours are Monday through Friday from 7:30 a.m. to 5:00 p.m.

For after-hour emergencies, please contact our Dispatch team at 281-398-8211.

MUD Water Quality Reports

News
We want to begin by assuring everyone that Inframark is still open for business and all operations are being maintained. With the ongoing spread of COVID-19 things are changing around us at incredible speeds. However, what isn’t changing is our commitment to be the partner and protector of the most critical resource that helps communities prosper, nor our commitment to our employees and customers to ensure reliable and sustained operations. We are enhancing our safety protocols to protect our employees and the public. We appreciate everyone’s support and understanding during this time and pray for the safety of our staff, clients and communities. Please click on the following link for more information concerning COVID-19.LEARN MORE »
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