Jan 23, 2020
The episode, which showcases veteran opportunities at the company, is set to air on the network January 30. Katy, Texas,...
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Thank you for your interest in Inframark. This section is for residential water accounts located in Texas.
To register your account online or pay your bill, visit www.paymyinframarkbill.com
Contact us directly at the phone number or e-mail addresses below or complete the following form to get in touch with us. Our customer service representatives are available to respond quickly to your specific questions about billing, service requests and other inquiries.
General Customer Service Number: 281 579 4500
Customer/Billing Inquiries Email: MUDCustomerService@inframark.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 7:00 a.m. to 7:00 p. m., with the exception of holidays.
Our payment window hours are Monday through Friday from 7:30 a.m. to 5:00 p.m.
For after-hour emergencies, please contact our Dispatch team at 281-398-8211.
For the safety of customers and employees to mitigate potential transmission of COVID-19, the Customer Payment and Reception lobbies have been closed.
If you need to drop a payment off at the office please utilize the payment drop box located outside of the payment lobby to drop off your check or money order payment. Payments dropped in the drop box between 7:30am and 5:00pm Monday – Friday will be credited the same day. Payments dropped after 5pm, Saturday and Sundays will be credited the next business day.
Please feel free to use our online payment portal at paymyinframarkbill.com or call 281-377-9010.
To report a payment or speak to a representative please call customer service at 281-579-4500 Monday – Friday 7am – 7pm.