Inframark has provided reliable, cost-effective water and wastewater operations since January 2018. Far more than being simply a contractor, we partner with the Town of Yanceyville as it faces challenges to provide these vital services to its residents. We are responsible for the Town’s 1 million gallons per day (MGD) surface water treatment plant (WTP) and a 0.45 MGD sequencing batch reactor (SBR) wastewater treatment plant (WWTP).
Before Inframark started operating the plants, there was very little process control. The Town immediately recognized the benefits of Inframark’s operational know-how. Also, the onsite operators had little to no maintenance experience, with all of the maintenance performed by the fully scheduled Town Public Works employees or general contractors. On day one of the transition, detailed process control parameters were set and preventive maintenance and corrective maintenance planning and scheduling processes were developed. The treatment plants immediately improved from proper control, and the maintenance technicians corrected issues that had plagued the reliability of the facilities for years.
Inframark is a proven company with an outstanding track record. I know their hard work and expertise will allow the Town to provide its citizens with quality water.
For the safety of customers and employees to mitigate potential transmission of COVID-19, the Customer Payment and Reception lobbies have been closed.
If you need to drop a payment off at the office please utilize the payment drop box located outside of the payment lobby to drop off your check or money order payment. Payments dropped in the drop box between 7:30am and 5:00pm Monday – Friday will be credited the same day. Payments dropped after 5pm, Saturday and Sundays will be credited the next business day.
Please feel free to use our online payment portal at paymyinframarkbill.com or call 281-377-9010.
To report a payment or speak to a representative please call customer service at 281-579-4500 Monday – Friday 7am – 7pm.