Jan 20, 2021
District Management Services and Community Association Management Services join Inframark under the newly formed IMS-Mer...
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Inframark provides a full range of services in the O&M of just about every wastewater treatment plant (WWTP). Our expertise extends from primary treatment to producing reuse water designed for a variety of purposes, using a variety of advanced treatment technologies. We serve both municipal and industrial clients, operating over 170 WWTPs. We are particularly proud of our compliance rate of over 99.9% while providing our clients with risk-free operation. Risks assumed by Inframark include staffing, safety, asset management, and compliance, all in a fixed-fee agreement that provides budget certainty over the term of the contract and work within a variety of contractual relationships. Effective plant maintenance ensures asset reliability.
For the safety of customers and employees to mitigate potential transmission of COVID-19, the Customer Payment and Reception lobbies have been closed.
If you need to drop a payment off at the office please utilize the payment drop box located outside of the payment lobby to drop off your check or money order payment. Payments dropped in the drop box between 7:30am and 5:00pm Monday – Friday will be credited the same day. Payments dropped after 5pm, Saturday and Sundays will be credited the next business day.
Please feel free to use our online payment portal at paymyinframarkbill.com or call 281-377-9010.
To report a payment or speak to a representative please call customer service at 281-579-4500 Monday – Friday 7am – 7pm.