When it comes to safety, complacency can be a formidable opponent. When we go through our daily routines, it is often easy to forget our surroundings as we become immersed in our work. That isn’t an excuse; it’s human nature. In addition to ensuring we are following daily safety protocols, we are currently fighting a foe that we can’t see or hear but all know. As a nation, we have seen the number of coronavirus (COVID-19) cases explode, with record highs almost daily.
This is something we should all take quite seriously since it can be a matter of life or death. Here at Inframark, our COVID-19 rules are non-negotiable. It would be prudent to follow them in our personal lives as well. They are:
Make no mistake, these protocols — especially the wearing of face coverings — are not a political issue, but rather a health and safety one. When worn, face coverings provide protection. There is evidence now that face coverings protect both the wearer and others when worn. The bottom line to all of this is that processes and protocols, when implemented correctly, eliminate or drastically lower the risk of injury or obtaining the virus.
Every day, we must ensure that we work safely; there is no alternative. For the foreseeable future, COVID 19 is part of our world, so complacency and coronavirus fatigue can never set in. Remember, these guidelines and processes help to manage through and mitigate risk. Simply put, be diligent about using them both at work and at home.
As always, be safe and take of yourself and each other.
For the safety of customers and employees to mitigate potential transmission of COVID-19, the Customer Payment and Reception lobbies have been closed.
If you need to drop a payment off at the office please utilize the payment drop box located outside of the payment lobby to drop off your check or money order payment. Payments dropped in the drop box between 7:30am and 5:00pm Monday – Friday will be credited the same day. Payments dropped after 5pm, Saturday and Sundays will be credited the next business day.
Please feel free to use our online payment portal at paymyinframarkbill.com or call 281-377-9010.
To report a payment or speak to a representative please call customer service at 281-579-4500 Monday – Friday 7am – 7pm.