Board and Association Support Service

Hands-On Board Support From Governance to Compliance

Governing an HOA association takes more than good intentions. Inframark’s board and association support service provides the infrastructure, expertise, and day-to-day assistance your board needs to lead. Your board gets a dedicated partner at every stage. Every obligation is managed with precision and care.

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Accredited Association Management With Proven Results

Inframark is one of the select few companies nationwide to hold the Accredited Association Management Company designation through the Community Association Institute. Our board support teams bring deep governance expertise, transparent financial practices, and hands-on operational experience to every community we serve.

OUR SERVICES

Board Governance and Administrative Support

Inframark manages the full scope of board administration, from meeting agendas and minutes to parliamentary procedure guidance and governance documentation. Your board always has the structural support it needs to operate effectively.

Meeting facilitation, agendas, and minutes
Parliamentary procedure guidance
Governance documentation and recordkeeping
Administrative oversight on behalf of your board

Covenant Enforcement and Compliance

Our team conducts regular field inspections, captures photographic records, and tracks all findings through a structured process that includes resident notification and resolution follow-up. Enforcement is consistent, documented, and defensible.

Regular field inspections and photographic documentation
Resident notification and resolution tracking
Consistent application of community standards
Defensible enforcement that protects your board

Vendor and Contract Oversight

Inframark manages the full vendor relationship on behalf of your board, including bid solicitation, contractor vetting, contract negotiation, and ongoing performance monitoring. Every vendor is held to the standard your community demands.

Bid solicitation and contractor vetting
Contract negotiation and oversight
Ongoing vendor performance monitoring
Full accountability at every stage of the relationship

insurance manager talking to client over contract

Architectural Review Committee

Our in-house ARC reviews and processes home addition applications with fast turnaround and full documentation. Every application is handled internally with no outsourcing.

In-house review and processing of all applications
Fast, consistent turnaround on every submission
Full documentation of decisions and outcomes
Charged per application

Board Education and Training

Inframark provides enterprise-grade board education aligned with Community Association Institute standards. Florida board members receive certification prep required by state law. Training is also available for Texas boards on a voluntary basis.

CAI-aligned certification prep for Florida board members
Voluntary governance training available in Texas
Training designed to build confident, effective leaders

Insurance Coordination

We broker and manage insurance policies on behalf of every association we serve, making sure your community maintains the right coverage at all times.

Insurance brokering for all association clients
Coverage tailored to your community’s specific needs
Expert guidance on policy selection and renewals
Full coordination so your board never has to manage it alone

Frequently Asked Questions

Inframark provides end-to-end support for HOA boards, including governance guidance, covenant enforcement, vendor and contract management, financial reporting, and board education. We handle the administrative, compliance, and operational complexity so board members can focus on making decisions that benefit their community. Insurance coordination is also included, with Inframark brokering and managing policies on behalf of every association we serve. Every aspect of board administration is covered under one professional partnership, giving your board a single point of accountability for every obligation.

Florida law requires HOA board members to complete certification within a specific timeframe after taking their seat. Inframark’s enterprise board education program is aligned with those requirements, giving Florida board members a straightforward path to meeting their legal obligation. Texas does not mandate certification, but many Inframark-managed Texas boards choose to participate in training regardless. The program covers governance, fiduciary duty, and community management best practices that make any board more effective.

The Accredited Association Management Company designation is awarded by the Community Association Institute to management companies that meet rigorous standards for experience, ethics, and professional development. Inframark is one of only 56 companies in the country to hold this designation. For HOA boards, working with an AAMC-designated firm means your management partner is held to the highest standard in the industry. It is a mark of credibility that reflects the level of expertise and accountability your community deserves.

Our team conducts regular field inspections, captures photographic records, and documents all findings with detailed measurements. Violations are tracked through a structured process that includes resident notification and resolution follow-up, keeping enforcement consistent and impartial across every resident. This approach protects the board from difficult resident interactions while keeping community standards intact. Every enforcement action is documented and every outcome is recorded, giving your board a defensible record at every stage of the process.

Gateway Services is Inframark’s financial oversight offering, in which we serve as authorized power of attorney for the HOA or developer board. We manage the payment of all community bills, move and invest reserve funds, and ensure the association’s money is working efficiently on its behalf. Inframark manages that cash flow with full transparency and audit-ready reporting, so your board always knows exactly where community finances stand. Our negotiated rates are among the best in the industry, giving every association we serve a financial advantage most boards cannot secure on their own.

Yes. We work with communities at every stage of their lifecycle. During the development phase, we support the developer-controlled board with governance setup, budget establishment, and vendor management, keeping the project on track from the start. Once 90% of lots are sold, we manage the formal transition to a resident-elected board, handling all documentation, financial handoffs, and onboarding for incoming members. The transition is structured and fully managed so nothing is left to chance.

We oversee the full vendor relationship on behalf of the board, including bid solicitation, contractor vetting, contract negotiation, and ongoing performance monitoring. Every vendor is held to the standard your community demands, and your board always has full visibility into vendor activity. Our team ensures every contract aligns with community standards and budgets, and we manage performance throughout the life of the relationship. Boards never have to chase down vendors or manage disputes on their own.

Inframark’s board and association support services are available in Arizona, Florida, and Texas. Our teams are well-established in all three markets, with deep local knowledge of state regulations, common community types, and regional vendor networks. Each market has its own regulatory environment and community management landscape. Inframark’s experience across all three ensures your board always has a partner that understands the specific demands of your region.

Elevate Your Board With Industry-Leading Support

Inframark’s mission is to build better communities, and that starts with giving boards the professional support they need to lead effectively. Our board and association support service delivers the governance infrastructure, compliance oversight, and expert guidance your community deserves. Request a proposal today.

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