Disconnect Service

Let’s Get Started

In order to disconnect your services, please complete the form below and a Customer Service representative will be in touch to confirm your request.

MM slash DD slash YYYY
This field is for validation purposes and should be left unchanged.

Need Help?

Customer Service: 281-579-4500

Please be advised cancellations must be scheduled at least 24 hours in advance (Mon-Thurs).

Furthermore, your final bill will be generated within 30-60 days after the date of disconnection, and your deposit (if any on file) will go toward your final balance. If there are any monies remaining from a deposit balance, the proceeds will be processed into a refund check and sent to you in 6-8 weeks.