Women of Inframark – Morgan Towns

During March, as we celebrate Women’s History Month, we’re recognizing women across our organization who are making an impact every day and advancing our Quest for Excellence. So, it seems appropriate to kick off this series with Lab Supervisor Morgan Towns, who joined our team in 2019 as a Lab Analyst, and who has consistently pursued opportunities for excellence, growth, and achievement. 

“I’d like to think the water industry found me,” says Morgan. “After graduating from Alabama A&M University with a bachelor’s degree in environmental science, I was offered my first industry job in a wet chemistry lab working with water samples. As simple as it sounds, everything just clicked. My interest in water was peaked and it has been ever since.”  

Morgan works in Forsyth County, Ga. at the state-of-the-art Shakerag Water Reclamation Facility, which treats wastewater that eventually ends up in the Chattahoochee River. Morgan takes this work to heart, noting that the work she and her team do is in service of the environment and wildlife, public health, and the people who enjoy activities in and along the river. “Working in this industry makes the world a better place and I’m honored to put on my superwoman cape daily to protect our water,” she says with a smile. Morgan also finds fulfillment in the challenge of the work, commenting, “There is always something new to learn.” 

That mindset of continuous learning is something that Morgan embraces – as her many achievements and contributions reflect. She has earned multiple certifications (as both a Drinking Water and Wastewater Lab Analyst) and she has been a key member of the team that received the Laboratory Quality Gold Award, presented by the Georgia Association of Water Professionals, where she is an active member, serving as Vice Chair of the Lab Committee and a member of the Young Professionals and Diversity committee. Morgan credits the support she has received from Inframark to grow and advance as an important ingredient of her success. She also recognizes her own competitive spirit that pushes her to pursue growth opportunities – and she encourages others to do so as well. “You have to invest in yourself. Yes, it takes extra effort but it’s worth it. I like that Inframark is a company that invests in its people.” 

When asked what else she likes about working at Inframark, the answer came quickly – “We’re like a family.”